Refund Policy

CONCORD UNIVERSITY ESPORTS has a strict NO REFUND policy and no refunds (partial or full) will be issued under any circumstance.

To protect your registration payment in the event that you are unable to participate due to an injury, illness, transportation difficulty, or other covered reason, Vertical Insure strongly encourages you to consider purchasing Registration Cancellation Insurance. This will provide relief from the "No Refund Policy" by refunding your registration costs should an incident occur. Registration Cancellation Insurance has no deductible and the cost of insurance is a small percentage of the program fee.

If you have any questions regarding this product, please reach out to [email protected].